Mission

Our mission is to save and enhance lives through organ and tissue donation.

Vision

We envision a world in which no one suffers due to a lack of donor organs or tissues.

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Quality Statement

We will take pride in our daily activities and commit ourselves to following quality practices to improve processes through the use of individual and team effort.

Standards of Behavior

• We will openly support our coworkers and treat them with dignity and respect.
• We will refrain from idle gossip and faultfinding.
• We will act in a professional manner in all interactions regarding LOPA.
• We will maintain confidentiality in all LOPA matters.
• We will seek opportunities to assist and support our coworkers.
• We will bring solutions to any problem we address with coworkers, managers or directors.
• We will all set the examples of the agency's desired behaviors.
• We will recognize when we need help, and we will ask for it.
• We will be open and honest in all discussions regarding process improvement, no matter how uncomfortable it may be.
• We will address all legitimate issues with managers and directors without concern of retaliation or repercussions.
• We will trust that managers and directors will handle all legitimate issues in the most appropriate manner.

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Core Values

Integrity
Being honest, even when we have made a mistake or fear disciplinary action.

Commitment
Going the extra mile to make organ and tissue donation possible, even when it is outside our normal scope of work.

Compassion
Thinking first about what the others around us may need.

Relentless Pursuit of Excellence
Having the courage to talk about a process that did not work, asking our peers for advice and sharing what we learned so that we will not make the same mistake twice.

Passion
Enthusiastically sharing the wonderful work that we get to do at LOPA and openly behaving that way as well.